Maintenance Supervisor - Museum Terrace

Greystar•Los Angeles, CA

1d•$33 - $35•Onsite

About The Position

This role oversees and performs technical and mechanical work to ensure the interior and exterior of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is at a stabilized property with 212 units and is scheduled Monday through Friday, 9 a.m. to 6 p.m.; the schedule may change depending on business needs. The role requires 1–2 years of experience as a Maintenance Supervisor and prior experience using RealPage. The Maintenance Supervisor handles resident work orders and routine upkeep, oversees apartment make-ready work, establishes appearance and cleanliness standards, inspects work completed by team members and contractors, manages maintenance inventory, and performs preventive maintenance. The position also supports budgeting, cost control, safety compliance, and responsive customer service. The role may require a flexible schedule, including on-call availability during evenings, weekends, and holidays. Work takes place indoors and outdoors in all weather conditions and involves physical tasks such as standing, walking, bending, climbing ladders, and lifting or maneuvering objects.

Requirements

1–2 years of experience as a Maintenance Supervisor.
Prior experience using RealPage.
High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, act as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certifications if the position requires work on sealed HVAC systems involving system pressure testing or refrigerants.
Certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders generated from resident service requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, creating maintenance punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Periodically inspect work performed by contractors, vendors, and other service providers to verify it meets quality standards, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repair and maintenance and capital projects.
Support cost-cutting and expense control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct regularly scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and keep up to date on OSHA and other safety requirements.
Provide customer service by treating residents and others respectfully, answering questions, responding sensitively to complaints, and handling assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.