Maintenance Technician II-Janel Terrace

Millennia Housing Management•Fremont, OH

2d•Onsite

About The Position

The Maintenance Technician II coordinates tasks and supplies to prepare vacant apartment units for re-occupancy and assists the maintenance team with special projects. The role helps maintain the overall condition of the property, including building exteriors, common areas, vacant units, floor care, trash removal, and surrounding grounds. Duties include preventative and corrective maintenance, unit turnover work, and maintaining professional relationships with residents and on-site vendors. The position reports to the Maintenance Supervisor at properties with more than 300 units or to the Property Manager at properties with fewer than 300 units. Work is performed indoors and outdoors in a residential setting, with regular exposure to cold, heat, noise, people, and equipment. The employee may work independently or as part of a team and support managers with special projects. Travel is required and is generally limited to one to three days at a time, though it may occur weekly. Various shifts may be required to provide coverage during regular business hours, including weekends and evenings. Employment is contingent on completing reference, pre-employment drug, credit, and criminal background checks.

Requirements

At least one year of prior or related experience.
Reliable transportation and willingness and ability to travel; travel commitments are generally one to three days maximum but may occur weekly.
Excellent verbal and written communication skills and strong customer-service, interpersonal, and relationship-building abilities.
Ability to analyze problems, propose workable solutions, and implement corrective actions.
Strong analytical and problem-solving capabilities, organizational skills, and a strategic and business mindset.
Knowledge of apartment building maintenance and skill in minor repairs and hand-tool use.
Demonstrated ability to diagnose and repair routine maintenance issues and knowledge of how to operate power tools.
Ability to manage difficult or emotional customer situations, respond to customer needs and service requests, solicit feedback, and meet commitments.
Ability to prioritize and plan work, use time efficiently, plan for additional resources, set objectives, and develop realistic action plans.
Ability to resolve conflict, maintain confidentiality, and keep emotions under control.
Ability to work collaboratively, balance individual and team responsibilities, receive and give feedback, and follow instructions and management directives.
Ability to work various shifts when needed, including weekends and evenings.
Ability to occasionally stand, walk, sit, handle tools or objects, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, hear, and taste or smell.
Ability to occasionally lift or move up to 80 pounds.
Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

Clean and restore recently vacated apartment homes and help maintain the cleanliness of the facility and grounds.
Change bulbs and locks or keys, and install or assist with installing appliances.
Perform interior and exterior painting, caulking, and light drywall repairs.
Perform physical work such as painting, pressure washing, and blowing debris from breezeways and parking lots.
Inspect upcoming or newly vacant units to forecast repairs and inspect completed units to create punch lists or quality-control checklists.
Assist with removing trash or belongings from vacant units.
Check systems, appliances, and unit aesthetics to ensure apartments meet move-in standards.
Prepare units for painting by removing and reinstalling electrical items and switch plates, as assigned.
Assist with diagnosing and performing minor and routine maintenance and repairs, including electrical and plumbing systems, HVAC systems, and electric and gas appliances.
Perform preventative and corrective maintenance.
Assist the maintenance team and managers with special projects.
Maintain relationships with current and prospective residents and on-site vendors.