Maintenance Superintendent, Brookside Terrace

VESTA MANAGEMENT CORPORATION•East Greenwich, RI

2d•$30 - $33•Onsite

About The Position

Vesta Corporation is seeking an experienced Maintenance Superintendent to lead maintenance operations at Brookside Terrace, an affordable housing apartment community in East Greenwich, Rhode Island. The role oversees day-to-day physical operations and is accountable for maintaining the property's safety, appearance, condition, cleanliness, curb appeal, and operating standards within budget. The Superintendent works alongside the Property Manager and leads maintenance staff and workflow processes. Responsibilities include coordinating and completing work orders and preventive maintenance; inspecting apartments, building systems, common areas, and grounds; managing apartment make-ready work and ready-unit inventory; and maintaining accurate logs and records. The position also involves supervising staff and contractors, coordinating vendors and capital or seasonal projects, obtaining competitive bids, and managing maintenance supplies and inventory. Maintenance work may include plumbing, HVAC, carpentry, appliances, carpeting, drywall, electrical systems, and grounds. Pool maintenance may be required depending on property needs. The position requires on-call availability to provide 24-hour, seven-day-a-week emergency maintenance service. Nights and weekends may be required, and the Superintendent may be required to drive a company vehicle. Other duties may be assigned by management.

Requirements

At least five years of related experience.
Apartment community experience.
Experience with drywall, lock changes, light electrical work, carpentry, flooring, and plumbing.
HVAC Type I and Type II certifications.
Knowledge of third-party government agency inspection protocols, such as REAC and State Finance Agency inspections.
Experience leading a team.
Own hand and power tools.
Valid driver's license and clean driving record.
Successful completion of a background check and drug screening.
Excellent interpersonal and verbal communication skills; ability to work independently, take initiative, work under pressure and in emergencies, multitask, prioritize, accept responsibility, act with integrity, maintain a professional appearance and manner, adapt, troubleshoot creatively, and stay organized and detail-oriented.

Nice To Haves

Multilingual skills.

Responsibilities

Oversee day-to-day physical operations and maintain the property's safety, appearance, condition, cleanliness, and curb appeal within established standards and budget goals.
Lead maintenance staff and workflow processes, including delegating maintenance tasks and work orders.
Report regularly to the Property Manager on physical plant operations, identify maintenance needs, and make recommendations to the Property Manager and, if applicable, the Physical Plant Coordinator/Area Maintenance Supervisor.
Schedule and supervise staff and contractors, inspect completed make-ready apartments, and manage the inventory of ready apartments in support of marketing and leasing.
Document capital improvement and contracted needs, develop scopes of work, solicit competitive bids, provide bid packages to the Property Manager, and oversee vendors during projects or seasonal contracts.
Order and maintain parts and supplies, keep the maintenance shop and supplies organized and accessible, and maintain the Capital Inventory Control Log.
Conduct regular inspections of apartments, building systems, common areas, and grounds, and correct deficiencies to meet Vesta quality standards.
Assign, handle, complete, and document service requests and work orders promptly and professionally; perform maintenance and repairs involving plumbing, HVAC, carpentry, appliances, carpeting, drywall, defective parts, grounds, and electrical systems, and pool maintenance if needed.
Assist with resident retention initiatives and property communications, including resident functions, promotions, newsletters, and notices.
Report for on-call duties to provide 24-hour, seven-day-a-week emergency maintenance service; nights and weekends may be required.
Assist with moving appliances and abandoned furniture, and with unloading and storing supplies.
Correct unsafe conditions immediately and follow a safety-first approach.
Maintain accurate records and schedules for inspections, preventive maintenance, work orders, apartment make-ready status, and work in progress; maintain the Property Inspection Control Log, Winter Weather Log, and Interior/Exterior Light Log.
Prepare and schedule vacant apartments for occupancy within three to five days, including trashing out and cleaning units, preparing units for painting and flooring, and completing make-ready punch-list tasks.
Inspect make-ready units for additional maintenance needs, complete tasks within the applicable skill set, perform final touch-up work when needed, and inspect ready apartments daily.
Communicate ready-unit status to leasing and enter newly identified maintenance needs.
Preserve the confidentiality of residents, applicants, employees, and the company.
Attend resident retention initiatives and perform other duties as assigned by management.