Sales Supervisor (Full-Time)- Detroit, MI
About The Position
The Sales Supervisor helps ensure sales goals are consistently met and service standards are followed according to company guidelines. As an extension of store management, this person leads by example and models service standards and company policies for Sales Associates. The role supports a service-centric sales floor, ensures customers receive attention, and completes management-level operational tasks as needed. Sales Supervisors at full-price store locations are eligible to participate in rag & bone commission and incentive programs, which may increase total compensation.
Requirements
- At least 2 years of prior work experience in a client-centric sales environment.
- Availability to work 32–40 hours per week.
Nice To Haves
- Contemporary or luxury retail knowledge.
Responsibilities
- Deliver best-in-class customer service, clienteling, and sales interactions, and ensure staff on duty do the same.
- Meet store and metric goals.
- Grow and manage a client base.
- Demonstrate product knowledge and support senior management in sharing it with staff.
- Encourage and recognize opportunities for team selling.
- Understand and exemplify the rag & bone brand philosophy and lifestyle.
- Partner with the Visual Merchandising team on floor sets, window changes, and other projects as needed.
- Ensure the store is opened and closed each day according to company guidelines.
- Maintain knowledge and understanding of company policies and procedures.
- Support low inventory shrink and inventory accuracy through consistent execution of inventory touch points.
- Accurately process point-of-sale transactions.
- Act consistently within rag & bone's core values.
- Appropriately diffuse team conflicts, take ownership of contributions to the team and store environment, and escalate conflicts to management when necessary.
- Assist with tracking, monitoring, and communicating business results.
- Model and teach associates how to support a positive, client-centric environment.
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere.
Benefits
- Clothing allowance
- Generous employee discount
- Commission eligibility
- Paid time off
- Medical, dental, vision, and ancillary benefits
- Membership to Calm and access to other wellness benefits
- 401(k)
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
