Retail FT Sales Supervisor, Sandro, Century City
About The Position
The Sales Supervisor at SMCP’s Sandro store in Century City leads by example to deliver a personalized, high-quality client experience and support the team in achieving sales and service goals. The role builds client relationships, provides styling guidance, educates customers about products, and reinforces the company’s branded service standards. It also supports store operations, including back-of-house processes, cash handling, KPI tracking, inventory replenishment, and opening and closing procedures. The supervisor coaches and mentors associates, fosters a motivated team culture, and may pursue advancement to Assistant Store Manager or other roles within SMCP.
Requirements
- 1–2 years of sales or service experience; supervisory experience is preferred.
- Passion for fashion and an eye for Parisian chic and luxury retail.
- Leadership ability and eagerness to mentor others.
- Strong communication skills; friendly, outgoing, and persuasive.
- Adaptable and flexible scheduling to meet business needs.
- Availability to work evenings, weekends, and holidays.
- Ambition and interest in growing into an Assistant Store Manager role.
Nice To Haves
- Social media savvy.
Responsibilities
- Lead by example in clienteling and customer service.
- Coach and mentor associates on selling skills, service techniques, and product knowledge.
- Foster a motivated, high-performing team culture.
- Build client relationships through personalized service and follow-ups.
- Provide styling guidance and help customers select products.
- Achieve personal sales targets and contribute to overall team performance.
- Maintain selling-floor standards and an organized, visually appealing store.
- Oversee product replenishment and keep inventory aligned with demand.
- Handle customer concerns professionally.
- Support back-of-house processes, including cash handling and KPI tracking.
- Assist with opening and closing procedures.
- Drive sales and KPI performance by fostering a results-driven environment.
Benefits
- Competitive base hourly pay, individual commission, and sales incentives.
- 50% shopping discount and seasonal wardrobe offering.
- Cell phone contribution.
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability coverage.
- Employer-matched 401(k).
- Paid time off, including vacation, sick time, and holidays.
- Paid parental leave.
- Pet benefits.
- Employee Assistance Program with personalized guidance, expert care, and mental health support.
- MAVEN Family Planning support.
- Product knowledge training and industry insights.
- Opportunity to participate in the Retail Stylist Program.
- Mentorship and professional development support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
