PT Sales Supervisor, Clarksburg, MD

Levi Strauss & Co.•Clarksburg, MD
•$19 - $31•Onsite

About The Position

The Sales Supervisor supports Store Management in achieving Levi’s Store Iconic status by implementing strategies and operational excellence that promote brand equity, customer satisfaction, and financial growth. The role includes performing Stylist duties and taking responsibility for the store when a manager is absent. The supervisor works from instructions and established guidelines. The position contributes to sales and profitability, maintains operational standards, supports staff training and retention, and ensures strong visual presentation and housekeeping. It leads and coaches team members in sales, customer service, merchandising, inventory management, and loss prevention. The supervisor must be able to work a flexible schedule, including evenings and weekends.

Requirements

  • At least 1 year of experience.
  • High school diploma or GED.
  • Ability to work a flexible schedule to meet business needs, including evening and weekend shifts.
  • Ability to stand, walk, sit, talk, hear, and use hands to type.
  • Occasionally reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
  • Demonstrates leadership through change, provides clear direction, and coaches for improvement.

Responsibilities

  • Meet or exceed established sales and performance goals and contribute to store profitability.
  • Model customer service behaviors and train associates to meet KPI goals, including conversion, units per transaction, and sales per hour.
  • Demonstrate product knowledge and train other associates to do the same.
  • Manage controllable expenses and follow loss prevention programs.
  • Help execute floor changes, sales, and promotional events effectively and on time.
  • Participate in onboarding and training new hires on company culture, product knowledge, selling practices, and associate responsibilities.
  • Identify staff development opportunities and partner with management to improve performance.
  • Promote a positive work environment that supports employee retention and talent development.
  • Inform management of employee relations issues requiring attention.
  • Supervise the store team when another member of management is absent.
  • Perform operational procedures and ensure required store tasks are completed accurately and on time.
  • Support inventory management by following merchandise receiving and sending processes, completing required paperwork, and following price-change and ticketing procedures.
  • Participate in physical inventory preparation and counts.
  • Follow loss prevention policies and procedures, educate others, and provide operational and loss prevention training as needed.
  • Execute visual merchandising standards and maintain product presentation and store housekeeping.
  • Recommend visual merchandising direction based on store layout and needs.
  • Maintain sales-floor product levels through replenishment.
  • Lead the merchandising team in meeting productivity goals and completing RFID-enabled inventory management processes using company tools and resources.
  • Hold the merchandising team accountable for RFID inventory practices, coach the team, and support adherence to best practices and change.
  • Create an energetic store experience by engaging customers and modeling appropriate service behaviors.
  • Model and reinforce the LS&CO sales standards of Connect, Consult and Close.
  • Train associates on product knowledge so they can effectively serve customer needs.

Benefits

  • Full-time employees receive three weeks of paid time off in their first year, increasing to four or more weeks thereafter.
  • Full-time employees receive immediate medical, dental, and vision coverage; free medical premiums with Live.
  • Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
  • 50% employee discount for full-time and part-time employees.
  • 401(k) match of 125% on contributions, up to 6%.
  • Opportunities to explore advanced roles at Levi’s, Dockers, and Beyond Yoga.
  • Eligible employees may receive paid leave, life and disability insurance, 401(k) match, and health care benefits.
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