PT Sales Supervisor

Michael Kors Stores California•El Paso, TX
•Onsite

About The Position

Michael Kors is seeking a Sales Supervisor who is passionate about fashion, customer engagement, and achieving results. The role focuses on meeting personal and store sales goals while prioritizing the customer experience through team supervision and guidance. The Sales Supervisor works in a fast-paced retail environment and has opportunities for development and growth. The position supports upper management in driving results, performs key opening and closing duties and operational tasks, develops customer relationships through knowledge of current trends and styling techniques, and coaches the team to deliver high standards of customer service. The role requires flexibility, leadership, and the ability to multitask. It also requires meeting store scheduling and availability expectations, including weekends, holidays, and high-traffic sales days. The role involves standing and walking for extended periods, lifting and carrying merchandise, reaching, bending, kneeling, and stooping, handling merchandise, operating point-of-sale equipment, and visually assessing merchandise and customer needs. Employees may work under bright lights, with music, and during peak store traffic. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • At least 2 years of relevant retail experience.
  • Proficiency in reading, writing, and speaking English.
  • Authorization to work for any employer in the United States; the company is unable to sponsor or take over sponsorship of an employment visa.
  • Ability to meet store scheduling and availability expectations, including working a flexible schedule, weekends, holidays, and high-traffic retail and sales days.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to lift and carry up to 30 pounds.
  • Ability to reach overhead, bend, kneel, and stoop.
  • Ability to handle merchandise and operate point-of-sale equipment.
  • Ability to visually assess merchandise and customer needs.
  • Ability to communicate clearly with customers and team members in written and verbal formats.
  • Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

  • A self-starter who wants to mentor others and continue developing personal leadership qualities.
  • Energetic, motivated, and engaging, with a passion for fashion and the ability to serve as a brand ambassador.
  • Knowledge of clienteling and the ability to build lasting customer relationships.
  • Technological savvy and an entrepreneurial spirit.

Responsibilities

  • Assist upper management in driving results through a strategic and multifaceted approach.
  • Perform key opening and closing duties and operational tasks.
  • Develop customer relationships by maintaining knowledge of current trends and coaching styling techniques.
  • Coach and empower the team to meet high customer service standards.
  • Pursue personal and store sales goals while prioritizing the customer experience.
  • Demonstrate leadership, multitasking, and flexibility in a fast-paced store environment.
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