PT Sales Supervisor - Jersey Gardens
About The Position
Marc Jacobs International seeks a Sales Supervisor for its Jersey Gardens location in Elizabeth, New Jersey. The Sales Supervisor supports Management with store operations, including driving sales, delivering an exceptional customer experience, and coaching and developing the team. In partnership with Management, the role supports implementation and enforcement of company policies, procedures, corporate directives, and initiatives, and helps ensure store standards are maintained. The position leads the sales floor, builds client relationships, and uses styling expertise, seasonal trends, and product knowledge to support sales and repeat business. It also involves opening and closing the store according to company procedures, maintaining organized sales and stockroom areas, and following company policies. The role requires flexibility to work a retail schedule that includes evenings, weekends, and holidays. The stated hourly compensation range is $19–$20, depending on relevant skills and experience.
Requirements
- At least 3 years of experience in retail, sales, or an industry-adjacent role focused on customer service.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Excellent organizational, follow-up, and time-management skills.
- Computer skills, including operating a POS and navigating Microsoft Office.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- Passion for the Marc Jacobs brand and product offering.
Nice To Haves
- Prior leadership experience is strongly preferred.
- Ability to demonstrate passion and empathy for clients and anticipate and exceed client expectations.
- Ability to embrace change and new opportunities while remaining true to Marc Jacobs brand DNA.
- Creativity, curiosity, and openness to diversity, collaboration, and disruptive ideas.
Responsibilities
- Consistently achieve or exceed individual and store sales goals and other commercial KPIs.
- Lead the sales floor to deliver an excellent customer experience and build loyal customer relationships.
- Ensure the store is guest-ready and welcoming to clients.
- Build sales by demonstrating styling expertise, knowledge of seasonal trends, and product knowledge.
- Explain the stages of the client journey and demonstrate the behaviors needed to provide an elevated experience and encourage repeat business.
- Demonstrate knowledge of Marc Jacobs products, brand DNA, and pillars.
- Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
- Foster collaboration and open communication with colleagues and Management.
- Maintain a curious, learning-oriented attitude and seek and receive feedback.
- Open and close the store according to Marc Jacobs procedures.
- Keep the sales floor and stockroom well-organized.
- Adhere to all company policies and procedures.
- Support Management with day-to-day store operations and coach and develop the team.
- Support implementation and enforcement of company policies, procedures, corporate directives, and initiatives, and help maintain store standards.
Benefits
- Paid holidays, vacation time, sick time, and personal time.
- Medical, dental, and vision insurance.
- 401(k) matching.
- Discounts on travel, entertainment, and more through PerkSpot.
- Discounts on Marc Jacobs products and access to discounts on other LVMH brands.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
