PT Sales Supervisor - Woodbury

Marc Jacobs•Central Valley, NY

1d•$19 - $20•Onsite

About The Position

Marc Jacobs International seeks a Sales Supervisor for its Woodbury store in Central Valley, New York. The Sales Supervisor supports Management with store operations, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with Management, this role helps implement and enforce company policies, procedures, corporate directives, and initiatives, while ensuring store standards are maintained. The position leads the sales floor and supports individual and store commercial performance. It builds client relationships through styling expertise, product knowledge, seasonal trends, regular client contact, and prompt follow-up. The Sales Supervisor also helps maintain a welcoming, guest-ready store, supports daily opening and closing procedures, and keeps the sales floor and stockroom organized. The role requires a flexible retail schedule that includes evenings, weekends, and holidays. Compensation is $19–$20 per hour, depending on relevant skills and experience.

Requirements

At least 3 years of experience in retail, sales, or an industry-adjacent role focused on customer service.
Experience generating sales and building and developing client relationships.
Demonstrated verbal and written communication skills.
Excellent organizational, follow-up, and time-management skills.
Computer skills, including operating a POS and navigating Microsoft Office.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Passion for the Marc Jacobs brand and product offering.
Demonstrate passion and empathy for clients and anticipate and exceed client expectations.
Embrace change and new opportunities while remaining true to Marc Jacobs brand DNA.
Promote curiosity, diversity, and collaboration and remain open to disruptive ideas.

Nice To Haves

Prior leadership experience is strongly preferred.

Responsibilities

Consistently achieve or exceed individual and store sales goals and other commercial KPIs.
Lead the sales floor to deliver an excellent customer experience and build loyal client relationships.
Keep the store guest-ready and welcoming, where clients feel comfortable and free to be themselves.
Build sales by providing styling expertise, knowledge of seasonal trends, and product knowledge.
Demonstrate the stages of the client journey and the core behaviors needed to provide a unique, elevated experience and encourage repeat business.
Demonstrate knowledge of the Marc Jacobs Universe, including products, Brand DNA, and brand pillars.
Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
Foster collaboration and open communication with colleagues and Management.
Maintain a curious, learning-oriented attitude and seek and receive feedback from colleagues and Management.
Open and close the store according to Marc Jacobs procedures.
Keep the sales floor and stockroom well organized.
Adhere to company policies and procedures.
Support Management with day-to-day store operations, team coaching and development, and implementation of company policies, procedures, corporate directives, and initiatives.