PT Sales Associate - Clarksburg

Marc Jacobs•Clarksburg, WV

4d•$17 - $18•Onsite

About The Position

Marc Jacobs International seeks a Sales Associate for its Clarksburg store in Clarksburg, Maryland. The role drives sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with store operations. The Sales Associate helps create a welcoming, guest-ready store, builds sales through styling expertise and product knowledge, and cultivates client relationships to encourage repeat business. The role also contributes to an inclusive, collaborative team culture and maintains organized sales-floor and stockroom spaces.

Requirements

At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
Experience generating sales and building and developing client relationships.
Demonstrated verbal and written communication skills.
Demonstrates passion and empathy for clients and anticipates and exceeds client expectations.
Embraces change and new opportunities while remaining true to Marc Jacobs’ brand DNA.
Promotes curiosity, diversity, and collaboration and is open to disruptive ideas.
Excellent organizational, follow-up, and time-management skills.
Passion for the Marc Jacobs brand and product offering.
Computer skills, including operating a POS and navigating the Microsoft Office suite.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.

Responsibilities

Consistently achieve or exceed individual and store sales goals and other commercial KPIs.
Keep the store guest-ready and create a comfortable, welcoming environment for clients.
Build sales by demonstrating expertise in styling, seasonal trends, and product knowledge.
Guide clients through the client journey and demonstrate behaviors that create a unique, elevated experience and encourage repeat business.
Maintain deep knowledge of the Marc Jacobs Universe, including products, Brand DNA, and brand pillars.
Capture client data and cultivate relationships with new and existing clients.
Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
Foster collaboration and open communication with colleagues and management.
Maintain a curious, learning-oriented attitude by seeking and receiving feedback.
Keep the sales floor and stockroom well organized.
Adhere to company policies and procedures.