Sales Specialist, Meatpacking

Hermès • New York, NY

4d • $27 - $29 • Onsite

About The Position

The Sales Specialist at Hermès’ Meatpacking Boutique supports an exceptional client experience in a fast-paced luxury environment. Reporting to the Assistant Manager, the role collaborates with the sales and selling support teams to meet individual and boutique sales objectives, provide customer service, and follow operational and asset protection standards.

The position includes organizing and replenishing the selling floor, processing accurate point-of-sale transactions and related client records, supporting after-sales administration, maintaining a clean workstation, and helping prepare for and conduct inventory activities. The Sales Specialist provides prompt, friendly service and assists clients with questions, wrapping, and packaging.

This role requires regular in-person work at a company-designated location and the ability to lift 0–25 pounds without assistance. The hourly pay range is $26.52–$29.30; actual pay depends on the job, location, and individual experience. The position has no supervisory, budget, or decision-making responsibility.

Requirements

• At least 2 years of sales experience.
• Strong relationship-development and communication skills.
• Even-tempered, with the ability to multitask continuously.
• Self-starter able to work independently while collaborating with a team.
• Strong organizational skills.
• Open availability to accommodate business needs.
• Ability to lift 0–25 pounds without assistance.
• Ability to work regularly in person at a company-designated location.

Nice To Haves

• Experience in a luxury environment.

Responsibilities

• Meet monthly and annual individual sales goals while contributing to the boutique’s collective sales target.
• Organize and prioritize the selling floor to support sales and the client experience.
• Keep selling supplies stocked and maintain the selling floor, including straightening, replenishment, visual merchandising guideline compliance, EAS tagging, and ticketing.
• Assist with inventory preparation as needed.
• Process transactions accurately, including receipts, CRM files, SKUs, monetary payments, client verification, and administrative support for after-sales service when needed.
• Partner with management on point-of-sale decisions and communicate discrepancies or variances by the end of the business day.
• Maintain a clean and organized workstation.
• Comply with asset protection procedures, including employee sign-in and applicable bag checks, key-control and merchandise-security guidelines, EAS tagging, and product ticketing.
• Prepare for physical inventory and participate in monthly cycle counts or other counts as directed by management.
• Provide prompt, friendly service, offer assistance and answer questions, and help with wrapping and packaging at point of sale.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, dental, and vision coverage.
• Life insurance and disability coverage.
• Paid time off, including 15 annual vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time.
• Paid parental leave and transition time.
• 401(k) and Roth retirement plans with company matching and profit sharing.
• Voluntary benefits, including flexible spending accounts, fitness reimbursement, and voluntary life insurance.
• Product discount and employee assistance program resources.
• Access to Calm App, Health Advocate, and Family Building Support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed