Sales Specialist Manager, Loyalty Issuers
About The Position
Mastercard Services is the company’s professional services and solutions arm, offering value-added services that enhance business performance and consumer experiences, including loyalty solutions, marketing, media, and personalization. The Services Business Development team seeks a Loyalty Sales Specialist to grow value-added services within the issuer space. As Manager, Specialist Sales, this role generates new loyalty platform sales in the financial services segment in North America. The position develops and executes sales strategies for prospective accounts, builds an active pipeline, and pursues multimillion-dollar, multi-year platform deals. It also promotes bundling Loyalty Solutions with other Data & Services offerings and represents Mastercard Data & Services to senior client stakeholders, including C-suite executives. The role works closely with internal sales, product management, program management, and finance teams.
Requirements
- Strong working knowledge of the financial services ecosystem and payment solutions, including the value propositions for acquisition, retention, and usage campaigns.
- Proven ability to sell to senior executives and navigate matrixed organizations using solution-based selling.
- Strong communication, presentation, and influencing skills.
- Excellent problem-solving and analytical skills, with a fact-based approach to engaging internal stakeholders and customers.
- Deep understanding of Mastercard Data & Services value propositions and a thoughtful approach to execution within and across markets.
- Strong commercial drive and ability to build and monetize senior client relationships through empathy, thought leadership, and subject matter expertise.
- Strategic software sales experience, with expertise in CRM, Martech, loyalty, or media.
- Persistence and demonstrated ability to conduct cold outreach by email and phone.
- Progressively complex hunting sales experience, preferably in the financial services segment.
- Ability to build a robust pipeline with limited lead-generation support.
- Strong networking, listening, relationship-building, and influencing skills to advance business opportunities and generate revenue.
- Strong pipeline management and forecasting skills.
- Strong sales and negotiation capabilities for large deals.
Nice To Haves
- A rolodex of C-level, EVP, SVP, or VP contacts.
Responsibilities
- Generate new loyalty platform sales within the financial services segment in North America.
- Develop and execute sales strategies for a key set of prospective accounts in the region.
- Secure multimillion-dollar, multi-year deals.
- Build and develop an active pipeline, progressing opportunities to signed platform deals.
- Explain the benefits of bundling Loyalty Solutions with other Data & Services products, including Consulting, Managed Services, Test & Learn, Customer Data Enhancement, and Labs as a Service.
- Present to and influence senior client audiences, including C-suite stakeholders.
- Partner with internal sales, product management, program management, and finance teams.
- Represent Mastercard Data & Services to senior-level client stakeholders.
Benefits
- Medical, prescription drug, dental, vision, disability, and life insurance
- Flexible spending account and health savings account
- Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, prorated based on hire date
- 10 annual paid U.S. observed holidays
- 401(k) with company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Tuition reimbursement eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
