Sales & Service Greeter

Advantage Dealer Group • Calumet City, IL

1d

About The Position

Advantage Toyota is seeking an energetic, professional, and customer-focused Sales & Service Greeter to serve as the first point of contact for dealership guests. The role welcomes customers, completes guest check-ins, gathers customer updates, and connects each visitor with the appropriate Sales or Service team member. The Greeter helps create positive first impressions and supports a welcoming, organized dealership environment while contributing to customer satisfaction and retention.

Requirements

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Detail-oriented, with the ability to accurately gather and relay customer information.
• Basic computer and data entry skills.
• Reliable attendance and punctuality.

Nice To Haves

• Previous customer service, hospitality, retail, or dealership experience is preferred.
• Bilingual English/Spanish skills are a plus; bilingual candidates are strongly encouraged to apply.

Responsibilities

• Greet all customers promptly and professionally upon arrival, including guests visiting Sales and Service.
• Check customers in upon arrival and verify appointment information.
• Gather customer updates about vehicle ownership, contact information, purchase interests, service concerns, and overall experience.
• Document and communicate customer updates to Sales Consultants, Service Advisors, and Management.
• Direct customers to the appropriate department and notify Sales Consultants and Service Advisors when scheduled customers arrive.
• Monitor customer wait times and help ensure guests receive timely assistance.
• Assist with showroom and service drive traffic flow.
• Maintain clean, organized, and welcoming showroom, reception, and customer waiting areas.
• Answer basic dealership questions and provide information about dealership products and services.
• Support customer retention, loyalty, and satisfaction initiatives.
• Assist with dealership events, promotions, and customer engagement activities.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Employee discounts on vehicles, parts, and service
• Career growth and advancement opportunities
• Team-oriented and supportive work environment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed