Sales & Service Advisor (Waikiki Banking Center)

First Hawaiian Bank•Honolulu, HI

28d•Onsite

About The Position

First Hawaiian Bank is seeking an experienced Sales & Service Advisor for its Waikiki Banking Center. The advisor supports the branch management team in leading, coaching, and inspiring Bankers to meet and exceed branch sales, service, and “digital first” goals. The role also supports the branch team in consistently following lobby engagement protocols. The stated schedule is Monday through Friday, 8:00 AM to 4:30 PM, with rotational Saturdays from 8:30 AM to 1:30 PM; hours may vary. The annual salary range is $44,720 to $53,040, commensurate with experience. The hiring level will align with the successful candidate’s experience.

Requirements

Associate’s degree in a business-related field and at least 3 years of experience in sales, customer service, lending, or financial services; or a high school diploma or equivalent and at least 5 years of experience in one of those areas.
Sales and service skills that support business development objectives.
Ability to think strategically and work independently and as part of a larger team to make decisions, research and solve problems, and manage multiple priorities.
Strong people-relations skills and ability to collaborate with employees and customers.
Excellent written and verbal communication skills.
Ability to research, solve problems independently, and manage multiple priorities.
Knowledge of changes in the banking industry and banking technology.
Ability to make decisions using prudent judgment and FHB policies and procedures.
Digital savvy and confidence and proficiency using digital banking technology for routine day-to-day needs.
Agility and resourcefulness in a fast-paced, changing environment.