Sales & Resident Experience Consultant - Future Opportunity-San Diego, CA
About The Position
Berkshire Residential Investments is a people-first real estate investment company that values the impact it makes as a company and the time spent together in high-performing teams. The company values individual skills and perspectives to best serve employees, investors, residents, and other stakeholders. Berkshire Residential Investments offers a workplace where everyone feels empowered to bring their full, authentic selves to work each day. The environment fosters an entrepreneurial spirit, a culture of expertise, and a people-first approach, allowing employees to thrive and grow in their careers. The company's vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time. As a Sales & Resident Experience Consultant, you will be innovative and lead your team to drive the success of the property. You will be enthusiastic and creative, understanding market drivers and sales team dynamics. You are a people-loving individual, a home-finding helper, and a hero.
Requirements
- At least two years of transferable experience in customer service.
- Ability to adapt to new technologies.
- Proficient in writing, speaking and understanding the English language.
- Love people, all kinds of people!!
- Ability to 'seal the deal' with an expectation of at least a 20% closing ratio.
Nice To Haves
- Be fun! Have Energy! Be the energizer bunny!
Responsibilities
- Lead your team to drive the success of the property.
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather.
- Ensure tour routes and models are well-maintained and presentable.
- Maintain awareness of local market conditions and trends.
- Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
- Maintain professional resident communications via verbal and written communications.
- Provide excellent customer service to all prospective, existing residents and your team members.
- Utilize exceptional administrative skills with attention to detail.
Benefits
- 3 weeks of vacation
- Personal development plans
- Great insurance
- 25% rent discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
