Sales Representative

Sleep Number•Gilbert, AZ

19d•Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that personalize sleep and support the company’s purpose of improving lives. This retail sales role offers the opportunity to grow a sales career while contributing directly to customer satisfaction and store performance. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. Compensation includes a base rate of $16 per hour, uncapped commission, and bonus potential, using a non-draw commission structure. The role involves helping customers identify their sleep needs and selecting suitable products, explaining product benefits and promotions, and developing relationships with prospective customers. Representatives work with the team to maintain a polished showroom and provide an exceptional store experience. The position includes sales practice training and coaching. Sleep Number describes a supportive, inclusive culture and offers eligible team members benefits and resources related to wellbeing. These include health, dental, vision, life and disability insurance, a 401(k), paid time off, volunteer opportunities, training and career development, and access to a Sleep Number bed benefit. Reasonable accommodations are available to applicants with disabilities.

Requirements

Strong communication skills and the ability to adapt to diverse customer needs.
Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
Ability to work a flexible retail schedule, including evenings and weekends.
1–2 years of retail, customer service, or other customer-facing experience.
High school diploma or equivalent.

Nice To Haves

Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
Ability to work independently with minimal supervision while collaborating effectively with a team.
Energetic and proactive approach in a customer-focused environment.
Collaborative attitude and openness to feedback and coaching.
Tech-savvy and an early adopter.

Responsibilities

Discover customers’ sleep needs and match them with appropriate Sleep Number products.
Explain product benefits and current promotions to deliver personalized customer experiences, increase satisfaction, and exceed sales goals.
Nurture prospective customers through outbound calls, building relationships that generate repeat and new business.
Work with the team to maintain a polished showroom and deliver an exceptional store experience.
Participate in sales practice training and coaching to develop sales skills.