Sales Representative

Alabama Title Loans, Inc•Phenix City, AL
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including in conversations about money. The role suits someone comfortable asking direct questions, making outbound calls, handling hesitation or rejection, and staying engaged through conversations that may feel uncomfortable. The position offers structured training, ongoing coaching, and fast-track advancement opportunities in a team environment. Success involves maintaining a positive attitude, asking follow-up questions, applying feedback quickly, building confidence through practice, and performing consistently in a structured, goal-driven environment. The schedule is 40 hours per week, including Saturdays; branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m., with every Sunday off. Compensation is $13.25–$14.15 per hour, with monthly bonus potential.

Requirements

  • High school diploma or equivalent.
  • Ability to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfort speaking with customers over the phone and in person.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including decisions involving money.
  • Remain engaged when customers hesitate or reject an offer.
  • Apply feedback and coaching to improve performance.
  • Perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days.
  • Five sick days.
  • Monthly bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
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