Sales Representative
About The Position
The Sales Representative works independently as the primary point of contact for existing and potential customers. The role establishes, grows, and maintains customer relationships at the local level by providing seamless, consistent service. This is primarily accomplished through regular visits to existing customer job sites and to the offices or job sites of former and potential customers. The representative explains Maxim’s capabilities and products, prepares bids, and provides technical advice on crane types, lift solutions, asset availability, and crane lifting plans, including 3D lift planning. The role also resolves customer-related disputes and serves as the primary liaison between customers and Maxim Crane. The position requires frequent local travel, with occasional overnight travel potentially necessary. The work includes visiting customer job sites and Maxim depots, where occasional exposure to the elements may occur. The employee must remain alert and aware while driving on company business. The job involves moderate physical effort, including regular sitting, standing, walking, keyboard use, and phone use, as well as occasional lifting or moving of up to 25 pounds.
Requirements
- Bachelor of Arts or Bachelor of Science in Business, Marketing, Finance, or a related field, or an equivalent combination of education and experience.
- At least 2 years of prior sales experience.
- Moderate understanding of the regional market, clients, and competitors.
- Moderate knowledge of MS Office and CRM software.
- Advanced customer service skills.
- Advanced written and verbal communication skills.
- Advanced analytical and problem-solving skills.
- Advanced organizational skills and attention to detail.
- Maintain a current driver’s license and a Maxim-approved driving record.
- Ability to read and comprehend complex instructions, short correspondence, and memos, and to write simple correspondence.
- Ability to effectively present information in one-on-one and small-group situations to other employees of the organization.
- Ability to meet the physical demands of the job, including frequent walking, handling or feeling with the hands, kneeling, crouching, talking or hearing, pushing or pulling, reaching, bending, and stooping; occasional lifting or moving of up to 25 pounds.
- Vision abilities including close vision, color vision, peripheral vision, and depth perception.
Responsibilities
- Make regular visits to existing customers’ job sites.
- Visit former and potential customers’ offices and job sites to explain Maxim’s capabilities and products.
- Establish, grow, and maintain local customer relationships by providing seamless and consistent service.
- Conduct or coordinate office visits, site visits, and job planning meetings with the Branch Manager and/or Regional Sales and Marketing Director.
- Prepare bids and provide technical advice on crane types and lift solutions.
- Advise customers on asset availability by timeframe and location.
- Advise customers on crane lifting plans, including 3D lift planning.
- Resolve disputes related to customer issues.
- Serve as the primary liaison between customers and Maxim Crane.
- Perform other duties as assigned or required.
Benefits
- Day-one eligibility for medical, dental, and vision plans.
- Paid vacation, paid holidays, paid sick time, and paid parental leave.
- 401(k) plans with company match made every pay period.
- Life insurance and AD&D.
- Flexible spending accounts and health savings accounts.
- Wellness programs.
- Critical illness and accident plans.
- Short-term and long-term disability.
- Employee discounts.
- Opportunities to expand skills and knowledge.
