Sales Representative

Texas Car Title & Payday Loan Services, Inc•Fort Worth, TX
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customer needs and guiding customers through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, addresses objections and hesitation, and helps customers make decisions, including through conversations about money. The role requires staying engaged when conversations are uncomfortable or customers decline, and making outbound calls. The company provides structured training and ongoing coaching in a team environment, with opportunities for fast-track advancement. Success involves applying feedback quickly, building confidence through practice, maintaining a positive attitude, and performing consistently in a structured, goal-driven environment. The position is scheduled for 40 hours per week, including Saturdays; branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m., with Sundays off.

Requirements

  • High school diploma or equivalent.
  • Must be able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver's license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfort speaking with customers over the phone and in person.
  • Comfort asking direct questions, making outbound calls, handling hesitation or rejection, and staying engaged in sometimes uncomfortable conversations.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask follow-up questions and address customer hesitation, objections, or rejection.
  • Help customers make decisions, including through conversations about money.
  • Apply coaching and feedback to improve performance and remain consistent in a goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
  • Monthly bonus potential.
  • Competitive compensation with bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Team environment focused on employee success.
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