Sales Representative

Sleep Number • Louisville, KY

18d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find personalized sleep solutions and contribute to the company’s purpose of improving lives through personalized sleep. The role focuses on understanding customer needs, recommending appropriate products, explaining product benefits and promotions, and creating positive showroom experiences that support customer satisfaction and sales goals. Representatives also build customer relationships through outbound calls, maintain the showroom with their team, and participate in sales training and coaching. The position offers a $16-per-hour base rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative team-player attitude and willingness to welcome feedback and coaching.
• Tech-savvy and an early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly while delivering personalized customer experiences.
• Drive customer satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching to develop sales skills.

Benefits

• Health benefits, including medical, pharmacy, dental, and vision coverage.
• 401(k).
• Life and disability insurance.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number's bed benefit.
• Uncapped commission and bonus potential.
• $16-per-hour base rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED