Sales Representative
About The Position
This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role involves asking direct questions, handling hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The position offers structured training, ongoing coaching, and fast-track advancement opportunities in a team environment. Success involves staying positive when customers hesitate or decline, asking follow-up questions, building confidence through practice and coaching, applying feedback immediately, and performing consistently in a structured, goal-driven environment. The work week is 40 hours, Monday through Saturday, with every Sunday off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.
Requirements
- High school diploma or equivalent.
- Able to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver's license.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfortable speaking with customers over the phone and in person.
Nice To Haves
- Customer service, sales, or collections experience.
- Fluency in English and Spanish.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound conversations, including making outbound calls.
- Ask follow-up and direct questions to help customers make decisions, including in financial conversations.
- Respond to customer hesitation or rejection and remain engaged in conversations.
- Apply coaching and feedback to improve performance.
- Perform consistently in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Fast-track advancement opportunities.
- Structured training and ongoing coaching.
- Team environment focused on employee success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
