Sales Representative

Lithia & Driveway•Roseburg, OR

About The Position

Lithia Chrysler Dodge Jeep Ram Fiat of Roseburg is hiring a Sales Representative to help customers find vehicles suited to their lifestyles and budgets. The role involves presenting and demonstrating new and pre-owned vehicles, developing prospective business, maintaining customer relationships, and supporting customers through the purchase and delivery process. The dealership offers a commission-based pay plan and asks for open availability to meet dealership operations and customer demand, including evenings, weekends, and holidays. Previous automotive or sales experience is a plus, and training may be provided to the right candidate. The representative is also responsible for training an assigned salesperson daily for 60 days on the store’s sales process, role-play, product demonstrations, and product quizzes. Applicants must be high school graduates or equivalent, at least 18 years old, and have a valid driver’s license in their state of residence and an acceptable driving record. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

High school graduate or equivalent.
At least 18 years old.
Valid driver’s license in the applicant’s state of residence.
Acceptable driving record.
Customer-first attitude and a genuine desire to help people find the right vehicle.
Strong communication, relationship-building, and interpersonal skills.
Motivated, goal-oriented mindset suited to a commission-based environment.
Confidence, professionalism, and a positive attitude.
Strong follow-up skills and ability to build lasting customer relationships.

Nice To Haves

Previous automotive or sales experience; the employer is willing to train the right candidate.

Responsibilities

Greet customers promptly, warmly, and professionally.
Provide professional product presentations to customers.
Offer and accompany customers on vehicle demonstration rides.
Continuously develop and prospect new business.
Collect customer contact and interest information and accurately enter it in the CRM.
Use the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships with current customers.
Schedule customer appointments daily.
Assist customers during the write-up process and help ensure it is non-confrontational.
Maintain knowledge of product information, current sales pricing, and manufacturer promotions.
Attend and actively participate in daily sales and training meetings.
Practice customer service and interaction, product presentation, product knowledge, and phone communication skills daily.
Present and deliver vehicles to customers after a sale, following the delivery process.
Introduce customers to the Service department after a sale, following the Sales 2 Service process.
Train an assigned salesperson daily for 60 days on the store’s sales process, role-play, product demonstrations, and product quizzes.