SALES REPRESENTATIVE

Cascade Residential Servi•San Antonio, TX

About The Position

The Sales Representative analyzes customers’ needs for HVAC equipment, creates sales proposals, finalizes sales, and follows up with customers to ensure complete satisfaction. The role provides solutions for HVAC and other home comfort needs, consults with potential and existing customers on customized HVAC systems and the company’s maintenance program, and leads the sales process. The representative also follows up on bids and leads, addresses prospective customers’ technical and business objections, prepares sales orders, and builds customer relationships. The role participates in sales activities such as trade shows and referral groups, follows company policies and procedures, and performs other related duties as assigned by management. The position is 60% office-based and 40% travel to customers, with work indoors and outdoors and exposure to extreme temperatures and hazardous conditions.

Requirements

High school diploma or GED.
At least 5 years of previous sales experience.
Prior in-home residential HVAC sales experience.
Valid driver’s license.
Willingness and ability to work evenings and weekends.
Ability to work more than 40 hours per week and up to 12 hours per day.
Ability to climb ladders, access cramped workplaces such as crawl spaces, and perform ladder and equipment work.
Ability to lift 50–75 pounds and consistently pick up at least 25 pounds and carry it up to 250 feet unassisted.
Ability to operate handheld power tools and wear required personal protective equipment.
Ability to travel to customers.

Nice To Haves

Associate degree from a two-year college or technical school.

Responsibilities

Provide customers with solutions for HVAC and other home comfort needs.
Consult with potential and existing customers to develop customized HVAC system solutions, including the company’s maintenance program.
Lead the sales process to ensure customer satisfaction.
Conduct post-sale follow-up to confirm sales agreements have been fulfilled to the customer’s satisfaction.
Follow up with existing sales bids and leads and provide additional information as needed to convert them into sales.
Address technical and business objections from prospective customers.
Present product features, quotes, prices, and credit terms, and prepare sales orders for jobs sold.
Build and maintain customer relationships.
Participate in sales activities supporting corporate efforts, including trade shows and referral groups.
Work evenings and weekends as needed.
Follow established company policies and procedures.
Perform other related duties as assigned by management.