Sales Representative

Lithia & Driveway•Memphis, TN

15d

About The Position

Hyundai of Memphis is seeking an energetic, goal-oriented Sales Representative to help customers find the right vehicle and provide a professional, satisfying sales and delivery experience. The role offers support, training, and resources for both experienced automotive professionals and people entering the industry. Sales Representatives work in a fast-paced, customer-focused dealership environment, with an emphasis on teamwork, customer service, product knowledge, prospecting, and follow-up.

Requirements

High school graduate or equivalent.
Must be at least 18 years old.
Type efficiently to enter accurate information into the tracking system.
Ability to solve basic math calculations.
Basic computer skills.
Valid driver's license in the state of residence.
Acceptable driving record.

Responsibilities

Greet customers promptly, in a friendly and professional manner.
Provide professional product presentations to customers.
Offer and accompany customers on vehicle demonstration rides.
Continuously develop and prospect new business.
Collect contact and interest information from new or prospective customers and accurately enter it into the CRM.
Use the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships with current customers, ensuring their needs are met.
Schedule customer appointments daily.
Assist customers during the write-up process and help ensure it is non-confrontational.
Maintain knowledge of product information, current sales pricing, and manufacturer promotions.
Attend and actively participate in daily sales and training meetings.
Practice customer service and interaction, product presentation, product knowledge, and phone communication skills daily.
Maintain the appearance and cleanliness of the vehicle lot and showroom.
Present and deliver vehicles to customers following the delivery process and ensuring a satisfying customer experience.