Sales Representative

Lithia & Driveway•Reno, NV

15d•$5,000 - $12,000•Onsite

About The Position

Lithia Volkswagen of Reno is hiring a Sales Representative to support dealership operations and customer demand. The role involves welcoming customers, presenting vehicles and arranging demonstration rides, developing prospective business, and maintaining customer relationships through follow-up and appointments. The representative records customer information in the CRM, supports customers during the write-up process, and stays informed about products, pricing, and manufacturer promotions. After a sale, the representative delivers the vehicle and introduces the customer to the Service department. The position also includes participating in sales and training meetings, practicing sales and customer-service skills, and maintaining the appearance of the vehicle lot and showroom. Open availability is requested for a flexible schedule that includes evenings, weekends, and holidays.

Requirements

At least 1 year of sales experience.
Ability to type efficiently and enter accurate information into a tracking system.
Ability to solve basic mathematical calculations.
Basic computer skills.
Acceptable driving record and a valid driver's license in the state of residence.
High school graduate or equivalent.
At least 18 years old.

Responsibilities

Greet customers promptly, professionally, and in a friendly manner.
Provide professional product presentations to customers.
Offer and accompany customers on vehicle demonstration rides.
Continuously develop and prospect new business.
Collect contact and interest information from prospective customers and accurately enter it into the CRM.
Use the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships with current customers.
Schedule customer appointments daily.
Assist customers during the write-up process and help ensure it is non-confrontational.
Maintain knowledge of product information, current sales pricing, and manufacturer promotions.
Attend and actively participate in daily sales and training meetings.
Practice customer service and interaction, product presentation, product knowledge, and phone communication skills daily.
Maintain the appearance and cleanliness of the vehicle lot and showroom.
Present and deliver vehicles to customers after a sale, following the delivery process.
Introduce customers to the Service department after a sale, following the Sales 2 Service process.
Obtain any applicable licensing required by state law in accordance with the state's written policy.