Sales Representative (FT)

Dal-Tile•Portland, OR

About The Position

Dal-Tile, a subsidiary of Mohawk Industries and a U.S. manufacturer of tile and natural stone, is hiring a Sales Representative to increase market share and sales for its Strategic Business Unit in an assigned region. The representative services existing customers and expands the account base through prospecting, including an average of four to five cold calls per week. The role involves planning and reporting sales activity, analyzing regional markets and customer accounts, and developing sales strategies based on local product demand. The representative works to grow sales while maintaining approved product margin goals, builds customer relationships, supports showroom displays, follows up on programs and projects, and provides product knowledge seminars. The position requires independent work, customer-facing activity, and frequent lifting of up to 50 pounds. Dal-Tile describes its work environment as family-friendly and highlights opportunities for career growth and promotion from within. The company offers competitive salary and benefits.

Requirements

  • High school diploma; some college is highly preferred.
  • Four years of prior selling experience.
  • Functional computer knowledge, including Microsoft Word, Excel, and Lotus Notes/email.
  • Clean driving record and reliable transportation.
  • Ability to work in an unstructured, unsupervised environment.
  • Self-motivation and ability to work with little or no supervision.
  • Proven interpersonal, influencing, and negotiation skills.
  • Strong verbal and written communication skills.
  • Ability to exercise independent judgment and demonstrate solid time-management and organizational skills.
  • Ability to frequently lift 50 pounds.
  • Ability to perform job activities involving standing, hand use, reaching, walking, and bending, kneeling, crouching, or crawling; the role may also involve sitting, climbing, or balancing.

Nice To Haves

  • Some college education.
  • Prior customer service experience.

Responsibilities

  • Conduct weekly sales calls with existing customers and prospective customers, including an average of four to five cold calls per week.
  • Prepare weekly sales and call reports.
  • Develop a monthly sales-call strategy and prepare a monthly travel calendar based on that strategy.
  • Analyze top dealers, contractors, and builders in each area.
  • Research local product data, including commonly purchased product types, styles, and sizes, to inform sales strategy.
  • Grow market share and sales volume while maintaining company-approved product margin goals.
  • Complete Positive Action Forms for cold calls that result in a display, rack, or sale.
  • Use influence and negotiation skills to make sales and place displays in customer showrooms.
  • Follow up with clients by phone, letter, or email.
  • Establish and maintain client files and follow up promptly on programs and projects.
  • Provide product knowledge seminars to customers.
  • Use On Demand reporting to achieve sales objectives.
  • Perform other duties as required.

Benefits

  • Company match on 401(k).
  • Employee purchase discount.
  • Tuition reimbursement.
  • Competitive salary and a comprehensive benefits package.
  • Career opportunities and an environment of creativity and growth.
  • Family-friendly work environment and commitment to promoting from within.
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