FT KOMPASS Representative

P.L. Marketing•Memphis, TN

12d

About The Position

The KOMPASS Representative contributes to grocery store sales by successfully executing scheduled KOMPASS work. This includes completing plan-o-gram section work and resets on a weekly schedule in a grocery store environment. The representative may work independently with little supervision, maintain productive relationships with store management and staff, and provide professional customer assistance consistent with Kroger’s Customer 1st Strategy. The role requires travel outside normal store assignments to other division store locations based on workload and business needs. During periods when regular scheduled hours are reduced, including holidays or urgent customer-support needs, employees may be responsible for additional store support beyond their usual essential job functions. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Be at least 18 years of age.
Be able to read and understand plan-o-grams.
Be able to read, write, and communicate fluently in English.
Qualify as an insurable driver and have an excellent driving record.
Have a smartphone with internet/data access; the position may require installing and using an app, including enabling permissions such as location services, camera, and photo gallery access.
Provide a personal tape measure and safety gloves.
Be able to remain standing for several hours at a time.
Be able to regularly lift, push, or pull 50 pounds or more and occasionally up to 70 pounds.
Be able to continuously reach up and bend down, kneel, squat, reach in all directions, and have unlimited upper- and lower-body mobility.
Be able to lift and extend 30 pounds above the head, sometimes repeatedly.
Have unlimited manual dexterity.
Be able to tolerate exposure to temperatures from 0 to 90 degrees.
Demonstrate adaptability, relationship-building, trust-building, communication, customer focus, decision-making, initiative, negotiation, safety awareness, self-starting, and high work standards.

Nice To Haves

High school diploma or GED equivalent (preferred).
Retail store experience.

Responsibilities

Read and understand plan-o-grams.
Collect plan-o-grams, new item tags, and new item product, and prepare the work area for section resets.
Break down sections in an orderly manner so customers can shop other sections in the aisle.
Reposition shelving and place products according to updated schematics.
Maintain display inventory and complete scheduled merchandise updates.
Clean up the work area.
Complete forms and report section completion to Kroger and immediate supervisors.
Work independently with little supervision.
Provide professional, helpful customer assistance and apply knowledge of Kroger’s Customer 1st Strategy.
Maintain good relationships with store management and staff.
Follow KOMPASS employee guidelines, especially those concerning timeliness, productivity, teamwork, communication, and clocking in and out.
Follow safe work practices at all times.
Travel to other division store locations outside normal assignments when required by workload and business needs.
Provide additional store support outside normal essential job functions during reduced scheduled hours or urgent customer-support needs.