Merchandiser - Meta Representative - FT

ActionLink•Cincinnati, OH

12d•Onsite

About The Position

The Meta Merchandising Representative delivers high-quality merchandising, display maintenance, and product support for Meta technologies within assigned retail locations. The role ensures correct point-of-purchase (POP) placement, product availability, proper device positioning, and full functionality across Meta’s product ecosystem, including Meta Quest, Ray-Ban Meta smart glasses, and related accessories. The representative upholds strict hygiene and presentation standards for Meta displays and builds strong working relationships with store associates and management. As Meta’s in-store ambassador, the representative communicates regularly with ActionLink field leadership and Meta program partners, providing written and verbal updates, installation feedback, and support for accurate field execution. Additional responsibilities may include quality-control audits of peer surveys and participating in client meetings at the National Manager’s request. The role requires adherence to ActionLink and Meta professionalism and dress code expectations and consistent demonstration of ActionLink’s core values: Passion, Respect, Humility, Collaboration, and Excellence. Work is performed in retail stores and a home office setting; a home office with high-speed internet and phone access is required.

Requirements

High school diploma or equivalent.
At least one year of retail merchandising experience.
Ability to troubleshoot simple and complex consumer electronics displays.
Strong verbal and written communication skills.
Ability to build and maintain strong working relationships.
Ability to travel extensively when required.
Flexible schedule; night and weekend hours may be required.
Ability to complete merchandising installations using critical thinking, troubleshooting, and adherence to written instructions.
Ability to travel to various locations locally by vehicle and nationally by plane.
Ability to sit or stand for up to eight consecutive hours.
Ability to climb ladders in compliance with OSHA standards.
Ability to use a computer, keyboard, mouse, phone, and standard office equipment.
Ability to lift up to 50 pounds.
Basic understanding of hand tools and power tools.
A home office with high-speed internet and phone access is required.

Nice To Haves

Video editing skills.

Responsibilities

Represent Meta professionally in retail locations and engage and educate store associates about current Meta products and experiences.
Execute merchandising at assigned locations, including visual display setup, planogram compliance, POP installation, accurate pricing, and keeping device displays clean, functional, and fully powered.
Install, troubleshoot, assemble, and maintain Meta consumer electronics and display systems, including resets, power setups, signage updates, and routine merchandising audits.
Validate inventory levels, ensure accurate product placement, and conduct regular store visits within the assigned territory.
Facilitate market visits with Meta stakeholders as needed.
Provide detailed installation feedback, including video-recorded shakedowns, and maintain communication with the National Manager.
Complete daily reporting with required photos and documentation.
Manage scheduling and accurately record in-store time, administrative time, mileage, and other required activity logs.
Maintain hygiene and presentation standards for displays and follow ActionLink and Meta professionalism and dress code expectations.
As needed, conduct quality-control audits of peer surveys and participate in client meetings at the National Manager’s request.