Sales Representative

Sleep Number • Dublin, OH

5d • $47,000 - $58,000

About The Position

Sleep Number is seeking a Sales Representative to help customers find personalized sleep solutions. This customer-facing retail role involves learning about each customer’s sleep needs, recommending appropriate products, explaining product benefits and promotions, and building customer relationships that support satisfaction and sales. The representative also contributes to an inviting showroom, participates in sales training and coaching, and works toward individual and team sales goals.

The role offers a $16 per hour base rate plus uncapped commission and bonus potential, with most team members earning $47,000–$58,000 annually; actual earnings are not guaranteed. Sleep Number provides training and career development, a supportive and inclusive culture, and access to its bed benefit. Eligible team members receive a range of wellbeing and insurance benefits.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic and proactive approach in a customer-focused environment.
• Collaborative attitude and willingness to welcome feedback and coaching.
• Tech-savvy and an early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions, delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching to strengthen sales skills.

Benefits

• Health, dental, and vision benefits.
• 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, paid time off, and additional wellbeing resources.
• $16 per hour base rate, uncapped commission, and bonus potential; most team members earn $47,000–$58,000 annually, though earnings are not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED