Sales Representative
About The Position
This is a customer-facing, performance-driven sales role focused on understanding customer needs and guiding customers through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role requires comfort with direct questions, customer hesitation or rejection, outbound calls, and conversations that may feel uncomfortable. The position provides structured training and ongoing coaching, with opportunities to build sales skills and advance. Successful team members remain positive and engaged, ask follow-up questions, build confidence through practice, apply feedback promptly, and perform consistently in a structured, goal-driven environment. The role requires 40 hours per week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.35–$14.29 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Ability to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver's license.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfort speaking with customers over the phone and in person.
- Comfort asking direct questions, handling hesitation or rejection, and making outbound calls.
Nice To Haves
- Customer service, sales, or collections experience.
- Fluency in English and Spanish.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound customer conversations, including making outbound calls.
- Ask follow-up questions and help customers make decisions, including through financial conversations.
- Respond constructively to customer hesitation or rejection and remain engaged in conversations.
- Apply coaching and feedback and perform consistently in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision coverage.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Structured training and ongoing coaching.
- Fast-track advancement opportunities.
- Team environment focused on employee success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
