Sales Experience

Lithia & Driveway•Memphis, TN

About The Position

Kia of Covington Pike is hiring a Sales Representative to support customers in a high-volume, fast-paced dealership. The role involves guiding customers through the vehicle-buying process, understanding their needs, presenting vehicle options, and building lasting customer relationships. The dealership describes this as an opportunity to help shape a newly acquired store while developing a career with a supportive team and strong leadership. The position requires open availability and a flexible schedule, including evenings, weekends, and holidays. Candidates must be at least 18 years old and have a high school diploma or equivalent, a valid driver's license in their state of residence, and an acceptable driving record. Previous automotive sales experience is preferred, though motivated sales professionals from other industries are encouraged to apply. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

  • High school graduate or equivalent.
  • At least 18 years old.
  • Valid driver's license in the state of residence.
  • Acceptable driving record.
  • Open availability for a flexible schedule, including evenings, weekends, and holidays.
  • Ability to deliver exceptional customer experiences and build lasting relationships.
  • Confidence identifying customer needs and presenting solutions that create value.
  • Ability to work collaboratively while taking ownership of personal sales goals.

Nice To Haves

  • Previous automotive sales experience is preferred; motivated sales professionals from other industries are encouraged to apply.

Responsibilities

  • Greet customers promptly, professionally, and in a friendly manner.
  • Provide professional product presentations to customers.
  • Offer and accompany customers on vehicle demonstration rides.
  • Continuously develop and prospect new business.
  • Collect contact and interest information from prospective customers and enter it accurately into the CRM.
  • Use the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships with current customers.
  • Schedule customer appointments daily.
  • Assist customers during the write-up process and help ensure it is non-confrontational.
  • Maintain knowledge of product information, current sales pricing, and manufacturer promotions.
  • Attend and actively participate in daily sales and training meetings.
  • Practice customer service and interaction, product presentation, product knowledge, and phone communication skills daily.
  • Maintain the appearance and cleanliness of the vehicle lot and showroom.
  • Present and deliver vehicles to customers after a sale, following the delivery process and providing a satisfying customer experience.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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