Sales Experience

Lithia & Driveway • Memphis, TN

4d

About The Position

Kia of Covington Pike is hiring a Sales Representative to support customers in a high-volume, fast-paced dealership. The role focuses on providing a professional, customer-centered vehicle-buying experience, developing prospective business, maintaining customer relationships, and meeting personal sales goals. The dealership describes a supportive team culture, strong leadership, and opportunities to build a career at a newly acquired dealership.

Applicants should be passionate about customer service and relationship-building, confident in identifying customer needs and presenting valuable solutions, and able to work collaboratively while taking ownership of their sales goals. Previous automotive sales experience is preferred, though motivated sales professionals from other industries are encouraged to apply. A high school diploma or equivalent, age 18 or older, a valid state driver's license, and an acceptable driving record are required. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

• High school graduate or equivalent.
• Must be 18 years or older.
• Valid driver's license in the applicant's state of residence.
• Acceptable driving record.
• Passion for delivering exceptional customer experiences and building lasting relationships.
• Confidence identifying customer needs and presenting solutions that create value.
• Ability to collaborate within a team while taking ownership of personal sales goals.

Nice To Haves

• Previous automotive sales experience; motivated sales professionals from other industries are also encouraged to apply.

Responsibilities

• Greet customers promptly, courteously, and professionally.
• Provide professional product presentations to customers.
• Offer and accompany customers on vehicle demonstration rides.
• Continuously develop and prospect new business.
• Gather contact and interest information from prospective customers and accurately enter it into the CRM.
• Use the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships with current customers.
• Schedule customer appointments daily.
• Assist customers during the write-up process and help ensure it is non-confrontational.
• Maintain knowledge of products, current sales pricing, and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• Practice customer service and interaction, product presentation, product knowledge, and phone communication skills daily.
• Maintain the appearance and cleanliness of the vehicle lot and showroom.
• Present and deliver vehicles to customers following the delivery process and ensuring a satisfying customer experience.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED