Sales & Guest Experience Associate

European Wax Center- San Antonio- The Quarry•San Antonio, TX

About The Position

The Sales & Guest Experience Associate is a high-performance sales role and the first point of contact for guests at a European Wax Center operated by UPMA Group. The associate drives business through authentic communication, consistent sales results, product education, and Wax Pass sales, while creating a welcoming and positive guest experience in a fast-paced environment. The role is presented as an entry point to a leadership career path, with opportunities to progress to Sales Lead, Assistant Center Manager, and Center Manager. Associates interested in skincare may also learn about the business while working toward a Texas Esthetician or Cosmetologist license, with the possibility of transitioning to the Hub-let program once licensed. The schedule requires flexibility across mornings and evenings, as well as at least one full weekend day (Saturday or Sunday) each week. Compensation includes a guaranteed base of $12 per hour plus uncapped commission and bonuses. The employer also describes twice-yearly opportunities for performance-based pay increases, benefits access, product and waxing perks, paid training, referral cash bonuses, and management support.

Requirements

  • Proven track record of exceeding sales targets and a results-driven approach.
  • Enjoyment of a competitive environment and willingness to ask for the sale.
  • Excellent interpersonal skills and a distinctive personal brand.
  • Strong background in sales and customer service.

Nice To Haves

  • Interest in skincare and willingness to work toward a Texas Esthetician or Cosmetologist license.

Responsibilities

  • Educate guests about proprietary products and sell Wax Passes to support their ongoing beauty routines.
  • Welcome guests and ensure they feel valued and enthusiastic about their service.
  • Work toward sales targets in a fast-paced environment and contribute to a culture that celebrates results.
  • Work a variety of morning and evening shifts and at least one full weekend day each week.

Benefits

  • Access to medical, dental, vision, and other benefits.
  • 40% discount on products.
  • Free waxing.
  • Paid training.
  • Associate referral cash bonuses.
  • Uncapped commission and bonuses.
  • Performance-based pay increase opportunities twice a year.
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