Sales Representative
About The Position
Sleep Number is seeking a Sales Representative to help customers find sleep products suited to their needs while contributing to sales goals and the company’s purpose of improving lives through personalized sleep. The role involves creating tailored customer experiences, explaining product benefits and promotions, and building relationships that encourage repeat and new business. Representatives also help maintain a polished showroom and participate in training and coaching. The opportunity offers a base hourly rate, uncapped commission and bonus potential, and career development programs.
Requirements
- Strong communication skills and the ability to adapt to diverse customer needs.
- A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
- Ability to work a flexible retail schedule, including evenings and weekends.
- 1–2 years of retail, customer service, or other customer-facing experience.
- High school diploma or equivalent.
Nice To Haves
- Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
- Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
- Ability to work independently with minimal supervision while collaborating effectively with a team.
- Energetic, proactive approach and ability to thrive in a customer-focused environment.
- Collaborative attitude and openness to feedback and coaching.
- Tech-savvy early adopter.
Responsibilities
- Discover customers’ sleep needs and match them with appropriate Sleep Number products.
- Explain product benefits and current promotions clearly, delivering personalized customer experiences to drive satisfaction and exceed sales goals.
- Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
- Work with the team to maintain a polished showroom and provide an exceptional store experience.
- Participate in sales practice training and coaching to develop sales skills.
Benefits
- Health, dental, vision, and 401(k) benefits.
- Flexible paid time off.
- Volunteer opportunities.
- Comprehensive training and career development programs.
- Supportive, inclusive culture.
- Access to Sleep Number's bed benefit.
- Medical, pharmacy, dental, life, and disability insurance.
- Paid time off and additional resources promoting lifelong wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
