Sales Representative

Sleep Number • Louisville, KY

17d • Onsite

About The Position

Sleep Number is seeking a Sales Representative to help customers find products suited to their sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. This retail sales role offers an opportunity to grow in sales while delivering individualized customer experiences and pursuing sales goals.

Representatives explain product benefits and current promotions, build customer relationships through follow-up calls, and help maintain a polished showroom. The role includes sales training and coaching. The position offers an hourly base rate plus uncapped commission and bonus potential; stated annual earnings for most team members are $47,000–$58,000, though actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach in a customer-focused environment.
• Collaborative approach and willingness to welcome feedback and coaching.
• Tech-savvy early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions, deliver personalized customer experiences, and work to exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Base pay of $16 per hour, uncapped commission, and bonus potential; non-draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED