Sales Representative

Lithia & Driveway•Fairbanks, AK

2d•Onsite

About The Position

Chevrolet GMC of Fairbanks is seeking a customer-focused Sales Representative to join its dealership team. The representative delivers a premium customer experience and guides clients through the vehicle purchasing process, from initial contact through delivery and introduction to the Service team. The role involves learning vehicle features and current pricing, manufacturer incentives, and industry trends; using CRM tools to manage customer information and follow up; and contributing to a welcoming showroom and collaborative team culture. The dealership describes this opportunity as offering training and career growth opportunities. Compensation is commission-based, with earnings based on performance. Open availability is requested to support dealership operations and customer demand, including evenings, weekends, and holidays. Lithia & Driveway describes its approach as creating simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle. The employer is a drug-free workplace and states that it provides equal employment opportunity. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

Automotive sales experience or similar experience.
Familiarity with dealership management systems.
Proficiency in converting leads and overcoming objections.
Demonstrated commitment to customer satisfaction and retention.
Acceptable driving record and a valid driver's license in the state of residence.
High school graduate or equivalent.
At least 18 years old.
Open availability, including evenings, weekends, and holidays.

Responsibilities

Welcome customers and create a positive first impression with a warm, customer-focused experience.
Help customers find suitable vehicles by showcasing features, answering questions, and conducting hands-on demonstrations.
Build customer relationships and develop opportunities through networking, referrals, and community connections.
Use CRM tools, manage customer information, and provide personalized follow-up throughout the buying process.
Schedule appointments, follow up on leads, and maintain communication with prospective customers.
Guide customers through a smooth and transparent purchase experience from initial conversation through delivery and introduction to the Service team.
Maintain product knowledge, including vehicle features, pricing, manufacturer incentives, and industry trends.
Maintain a clean and inviting showroom.
Support a collaborative team culture by sharing knowledge, encouraging teammates, and celebrating individual and team successes.
Develop sales skills through training and pursue career growth opportunities.