CA - Sales Representative

Rentafence Wholesale•Hollister, CA

About The Position

Rentafence Wholesale, Inc. is seeking a Sales Representative to sell fence products and manage customer accounts. The role serves fence contractors and retailers through professional, prompt communication and close collaboration with coworkers and management. The representative is expected to be self-motivated and meet or exceed service, sales, and customer-retention goals, including making outbound calls to upgrade clients and develop new business. The position also supports order coordination, customer service, marketing campaigns, account records, and collections. The representative contributes to a positive and safe work environment and may take on additional tasks assigned by management. A full job description will be provided during the interview process.

Requirements

At least two years of experience in inside sales or customer service; experience with building-material contractors or retailers is ideal.
Strong sales skills and ability to build relationships with prospective and existing customers.
Experience with customer billing, accounts receivable, and accounts payable.
Advanced knowledge of Microsoft Office programs and ability to learn new software applications.
Ability and willingness to work in a fast-paced environment.
Superior verbal and written interpersonal communication skills.
Ability to manage oneself and assigned tasks effectively.
Valid Class C driver’s license and a satisfactory, safe driving record; must maintain these.
Resourcefulness and professional conduct.
Knowledge of company inventory assets and proper cleaning and repair of those assets.
Ability to read and interpret operating instructions and procedure manuals.
Ability to write simple reports and business correspondence.
Ability to present information effectively and respond to questions from managers, vendors, and employees.
Ability to perform arithmetic with whole numbers, fractions, and decimals, and calculate rates, discounts, interest, and percentages.
Ability to apply fractions, percentages, and ratios to practical situations.
Ability to use common-sense judgment to follow written, oral, or diagrammed instructions.
Ability to address problems involving several concrete variables in standardized situations.

Nice To Haves

Bilingual ability.
Experience in a building-material contractor or retailer environment.
Collaborative, team-based management style preferred.

Responsibilities

Manage incoming calls and respond professionally and promptly to estimate and quote inquiries.
Provide helpful, cheerful, and professional customer service.
Use the CRM to manage the customer base.
Help schedule freight for orders and coordinate delivery scheduling with the order fulfillment team.
Assist with marketing campaigns intended to drive and increase revenue.
Cover phones on weekends as needed.
Make ongoing outbound calls to potential leads and help build the company’s book of business.
Source new customers and follow up on leads.
Meet sales goals by identifying customer needs, analyzing the market, and initiating sales plans.
Manage customer needs and support customer satisfaction.
Maintain the integrity of customer and vendor files, including documents and communication notes.
Make collection calls as needed.
Positively collaborate with customers, the community, and employees to support the company’s image.
Maintain high safety standards and help create a positive, safe, and effective work environment.
Complete other projects and tasks assigned by management.