Sales Representative

Sleep Number•Casper, WY
•$47,000 - $58,000•Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products suited to their sleep needs and to contribute to the company’s goal of improving lives through personalized sleep. This retail sales role involves explaining product benefits and promotions, creating personalized customer experiences, and building relationships that support repeat and new business. Representatives help maintain a polished showroom, work toward individual and team sales goals, and participate in sales training and coaching. The role offers a guaranteed base wage plus uncapped commission and bonus potential.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • Goal-oriented, customer-focused attitude and motivation to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic, proactive approach and ability to thrive in a customer-focused environment.
  • Collaborative attitude and openness to feedback and coaching.
  • Tech-savvy and an early adopter.

Responsibilities

  • Discover customers’ sleep needs and match them with appropriate Sleep Number products.
  • Explain product benefits and current promotions clearly while delivering personalized customer experiences.
  • Drive customer satisfaction and exceed sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching.

Benefits

  • Health, dental, and vision benefits.
  • 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture.
  • Access to Sleep Number's bed benefit.
  • Medical, pharmacy, life, and disability insurance.
  • Additional resources supporting emotional, financial, career, community, and physical wellbeing.
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