Sales Representative- Independent Store

EMD Sales Inc•Baltimore, MD

About The Position

The Full-Time Sales Representative manages and grows accounts in an assigned territory, including bodegas, liquor stores, convenience stores, restaurants, wholesalers, and other independent accounts. The role requires strong communication skills, product knowledge, a customer-focused mindset, and professional conduct. Compensation includes a base salary plus sales commission, with deductions for uncollected accounts or unresolved discrepancies according to company policy.

Requirements

  • Valid driver's license in good standing.
  • Vehicle insurance with a $300,000 combined single limit.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Customer- and quality-focused mindset.
  • Professional demeanor.
  • Product knowledge and willingness to learn.
  • High school diploma, GED, or equivalent.
  • Minimum of 1 year of experience in the Food & Beverage industry.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Open, maintain, and grow new and existing accounts in the assigned area.
  • Monitor and manage out-of-stock items, damages, credits, and slow-moving inventory.
  • Support new item introductions, expiring stock, and category performance.
  • Assist with planogram implementation and new store setups.
  • Attend mandatory weekly conference calls on Fridays at 3:30 PM, monthly sales meetings at 8:00 AM, and other company events and trade shows.
  • Adjust route schedules during peak holidays, including Memorial Day, the 4th of July, Thanksgiving, Christmas, and New Year.
  • Follow through on commitments made to customers and supervisors.
  • Proactively identify and resolve issues according to company procedures.
  • Maintain a professional appearance and voicemail on the company-issued phone.
  • Keep the product book and store specials updated regularly.
  • Manage collections on outstanding balances and bounced checks, and maintain accurate records.
  • Stay current on product pricing, deals, and bracket pricing.
  • Maintain confidentiality of company information and documents.
  • Submit orders by the daily cutoff: 3:30 PM Monday through Thursday and 10:30 AM Friday.
  • Maintain professionalism with coworkers and customers.
  • Handle all Direct Store Delivery (DSD) discrepancies and ensure accurate documentation.
  • Participate in store samplings, grand openings, resets, and setups.
  • Recover merchandise discrepancies through proper documentation or invoices.
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