Sales Representative

Charter Communications • Myrtle Beach, SC

2d

About The Position

The Sales Representative acquires new residential customers through door-to-door sales in assigned non-bulk multi-dwelling unit (MDU) properties with 49 or fewer doors. Using a consultative sales approach, the representative understands customer needs and works to meet or exceed assigned sales performance targets. The role also generates additional revenue by selling more Spectrum services to existing customers in assigned properties and supports customer issues through resolution.

The representative works outdoors for approximately 80% of the time, including in inclement weather, and must be available to work evenings, weekends, and holidays, with split days off. The posting describes a competitive base salary and incentives, with top performers able to earn total compensation of over $100,000 a year. Free and discounted Spectrum internet, TV, and mobile services are also offered.

Requirements

• High school diploma or equivalent work experience.
• 0–6+ months of sales or customer service experience.
• Knowledge of cold-call sales techniques and persuasive communication.
• Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather.
• Ability to work outdoors for extended periods in any season or weather.
• Familiarity with computer operating systems, smartphones, routers, wireless equipment, and computer software applications.
• Valid driver’s license and a satisfactory driving record meeting Spectrum standards.

Nice To Haves

• 1+ years of sales or related work experience.
• Understanding of communications technologies and services, particularly data networking fundamentals.
• Knowledge of cable or telecommunications services.
• Experience educating consumers about products and services.
• Success in sales, prospecting, or cold calling; direct sales experience is preferred.

Responsibilities

• Conduct door-to-door sales to acquire new customers in assigned non-bulk MDU properties with 49 or fewer doors.
• Support efforts to simplify and enhance the customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio.
• Generate incremental revenue from existing customers by adding Spectrum services.
• Respond to customer problems and complaints according to company policy, using appropriate tools and resources, and follow through to ensure resolution.
• Monitor competitors’ activities, pricing, and offers in the assigned territory and inform a supervisor or manager about changes.
• Attend and contribute to sales meetings and training programs, applying learning and feedback to improve sales results.
• Complete required sales documentation, including dispositions, sales orders, and reports, according to quality-control guidelines and deadlines.
• Collect and account for funds and provide receipts according to company policy.

Benefits

• Competitive base salary.
• Incentives that can bring top performers’ total compensation to over $100,000 a year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED