Sales Representative

Texas Car Title & Payday Loan Services•Balch Springs, TX

About The Position

This is a customer-facing, performance-driven role in which you will work directly with customers to understand their needs and guide them through financial solutions. You will handle inbound and outbound conversations, ask follow-up questions, address hesitation or rejection, and help customers make decisions, including financial decisions. The role is suited to someone who stays engaged through uncomfortable conversations, remains motivated when customers say no, and is open to feedback and coaching. The company provides structured training and ongoing coaching, with fast-track advancement opportunities and a team environment focused on employee success. The position requires a 40-hour work week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.35–$14.29 per hour, with monthly bonus potential.

Requirements

  • High school diploma or equivalent.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Comfortable asking direct questions, handling hesitation or rejection, and staying engaged in conversations that may feel uncomfortable.
  • Able to work in a structured, goal-driven environment and take feedback and apply it immediately.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Comfort speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including outbound calls.
  • Ask follow-up questions and help customers make decisions, including through financial conversations.
  • Address customer hesitation and rejection while remaining positive and engaged.
  • Apply feedback and coaching to improve performance.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days.
  • Five sick days.
  • Monthly bonus potential.
  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Every Sunday off.
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