Sales Representative

Texas Car Title & Payday Loan Services, Inc•Balch Springs, TX
•$13 - $14

About The Position

This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role calls for comfort with direct questions, customer hesitation or rejection, outbound calls, and conversations that may sometimes feel uncomfortable. The company provides structured training and ongoing coaching, with fast-track advancement opportunities and a team environment focused on employee success. The position has a 40-hour work week, Monday through Saturday, with Sundays off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Compensation is $13.35–$14.29 per hour, with monthly bonus potential.

Requirements

  • High school diploma or equivalent.
  • Must be able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver’s license.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Comfortable speaking with customers over the phone and in person.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including making outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including in conversations about money.
  • Address customer hesitation and rejection while staying engaged in conversations.
  • Apply feedback and coaching to improve performance.
  • Perform consistently in a structured, goal-driven environment.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
  • Monthly bonus potential.
  • Fast-track advancement opportunities.
  • Structured training and ongoing coaching.
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