Sales Representative - Jackson

Waste Pro USA•Jackson, MS

About The Position

The Waste Pro Sales Representative drives short- and long-term revenue growth through targeted prospecting, business development, communication, relationship building, and consultative selling within a defined division territory. The role develops partnerships with customers, commercial clients, franchisers, business leaders, government officials, and strategic partners to acquire new contracts and extend existing contracts for solid waste and recycling collection, processing, transportation, and disposal. The representative identifies customer needs and buying influences, works with the Sales Manager and internal partners to meet client expectations and close business, and supports prospecting for potential clients, including municipal opportunities. The role also supports strategic sales planning, proposal and RFP development, contract renewal and retention, customer satisfaction, market research, revenue forecasting, and community engagement.

Requirements

  • Associate, bachelor's, or equivalent education in business, marketing, or a related area; related work experience may substitute for education.
  • 1–2 years of sales, marketing, or business development experience in the waste services industry, with an emphasis on commercial sales.
  • At least 1 year of progressive sales experience.
  • Demonstrated consultative and solutions-based selling skills.
  • Applied skills in negotiation, bid responses, contract management, forecasting, and reporting.
  • Experience in sales generation, customer and client interaction, presentations, negotiation, account management, forecasting, pricing, and sales closure.
  • Strong written and oral communication, organization, interpersonal, listening, presentation, and problem-solving skills.
  • Professional demeanor and ability to act with honesty and integrity.
  • Basic understanding of sales automation technology used to support the sales process.
  • Proficiency with software including MS Outlook, Word, PowerPoint, and Excel.
  • Experience developing strategies to increase sales volume, manage costs, and identify opportunities through different channels.
  • Knowledge of the waste industry, competitors, and external factors affecting client buying decisions.
  • Knowledge of problem-solving, market research, financial and profitability analysis, pricing, and client relationship management.
  • Ability to eliminate sales obstacles through creative and adaptive approaches.
  • Preparedness for extensive travel within a defined sales area.
  • Ability to work autonomously and collaboratively across functions in a dynamic environment.
  • Proper motor-vehicle license and ability to drive extensively within the defined sales territory.
  • Ability to perform the job's motor-coordination and finger-dexterity activities, such as keyboarding, machine operation, and driving, for most of the workday.

Responsibilities

  • Develop sales volume and profitability within the defined territory.
  • Partner with Regional and Corporate Sales Managers on short- and long-term market and sales planning.
  • Meet or exceed sales-call activity goals for new business.
  • Match Waste Pro services and sales support to customer needs.
  • Build a customer base by contacting prospective customers by phone and through in-person visits.
  • Promote customer satisfaction through direct communication and feedback solicitation.
  • Acquire, retain, and renew contracts by developing relationships with customers, appointed staff, and other decision-makers.
  • Research competitors and use industry and company knowledge to prepare proposals.
  • Partner with corporate sales, marketing, and regional management to develop bid and RFP packages that meet specifications and quality requirements.
  • Work with company executives, managers, associates, and customers to identify opportunities and pursue leads.
  • Partner with Regional Sales Managers to close contracts through negotiation, competitive pricing, and adherence to sales strategy.
  • Work with finance and regional management on periodic billing and contract audits to ensure appropriate pricing and invoicing.
  • Participate in complaint resolution and address customer issues in compliance with local, state, and federal regulations.
  • Participate in applicable community events and activities to promote Waste Pro.
  • Keep management informed about sales activities that may affect the division, region, or company.
  • Use available technology to track and report sales activity and accurately forecast monthly, quarterly, and annual revenue opportunities.
  • Partner with Corporate Sales, Marketing, and Regional Specialists on press coverage, collateral, advertising, and sponsorship opportunities.
  • Stay current on competitor services and pricing.
  • Maintain sales activity status using a standard format or sales automation tool.
  • Attend and participate in assigned corporation-sponsored training.
  • Keep current with job-appropriate technology used by Waste Pro.
  • Perform additional duties as assigned by the Supervisor.
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