About The Position

The Guaranteed Lending Representative packages and processes loan applications for government-guaranteed lending programs. The role works with lenders and loan administrators to collect documentation, support compliance with government guarantee requirements, and facilitate loan approvals. It also coordinates with internal departments and government agencies, maintains relationships with internal and external partners, and reports on application activity and outcomes. The position requires maintaining knowledge of Bank products, services, policies, procedures, and applicable regulatory issues; completing required compliance training; and adhering to the Bank’s standard of conduct. The representative participates in the Bank’s High-Performance Rewards Connections program, makes referrals to the Mortgage Center and Wealth Management, and performs other duties as assigned. Driving and occasional business travel may be required, as may work outside regular business hours.

Requirements

  • Minimum of 3 years of experience in lending; loan packaging experience is preferred.
  • Strong organizational and administrative skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in handling documentation.
  • Ability to work independently and as part of a team.
  • Ability to drive and travel occasionally for business purposes as needed.
  • Ability to work outside regular business hours when deemed necessary.
  • Ability to handle multiple tasks.

Nice To Haves

  • Bachelor’s degree in Finance, Business Administration, or a related field preferred.
  • Knowledge of government guarantee programs such as SBA and USDA is a plus.
  • Experience focused on loan packaging preferred.

Responsibilities

  • Assist lenders and loan administrators with applications for government guarantee programs, including SBA, USDA, and other federal and state programs.
  • Gather and review documentation for completeness and accuracy, and prepare loan packages for government agency submission in accordance with eligibility requirements and underwriting criteria.
  • Serve as the primary point of contact for lenders and loan administrators throughout the application process, providing guidance on program requirements and benefits and maintaining strong relationships.
  • Maintain positive relationships with vendors and governmental agencies.
  • Ensure loan applications comply with government regulations and internal policies; maintain organized loan records and conduct regular compliance reviews.
  • Coordinate with internal departments, including credit, legal, and loan operations, to facilitate loan approvals.
  • Provide application status updates to lenders and loan administrators and work with government agencies to support timely processing and approval.
  • Critically evaluate information, formulate and support credit decisions, and logically defend positions.
  • Prepare reports on loan application activities, status, and outcomes; analyze data for trends and process improvements; provide insights and recommendations to the guaranteed lending team.
  • Collaborate with the guaranteed lending team, participate in meetings and strategic planning discussions, and support team members as needed.
  • Pursue ongoing training and education to continue professional growth in the role.
  • Maintain knowledge of Bank products, services, policies, procedures, and relevant regulatory matters; complete required compliance training and adhere to the Bank’s standard of conduct.
  • Participate in the Bank’s High-Performance Rewards Connections program.
  • Make referrals to the Mortgage Center and Wealth Management.
  • Perform other duties as assigned.
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