OnSite Specialist - Jackson, MS

Stryker • Jackson, MS

1d • Onsite

About The Position

The Endoscopy OnSite Specialist provides field-based support to surgical teams, helping ensure that equipment, processes, and information flow smoothly to support patient care. The position prepares and maintains surgical equipment and disposable products, supports operating room teams during procedures, troubleshoots equipment issues, documents service activity, educates clinical staff, and follows safety, facility, and patient privacy requirements. The specialist works with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners, and may provide coverage at other accounts.

Requirements

• High school diploma or equivalent.
• At least 0 years of related work experience.
• Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and to arrive within 45 minutes when on call.
• Ability to lift up to 50 pounds occasionally and 20 pounds frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
• Corrected visual acuity, color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
• Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
• Ability to clearly explain and follow detailed guidelines and procedures.
• Proficiency with basic computer applications, such as Microsoft Office, and strong interpersonal, verbal, written, and organizational skills.
• Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
• CRCST certification within 6 months of hire for the sterile processing scope, with annual continuing education and certification renewal requirements stated in the posting.
• Strong communication and troubleshooting skills.

Nice To Haves

• Bachelor’s or associate degree, or equivalent certifications.
• At least 1 year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
• Knowledge of anatomy, surgical procedures, and instrumentation.
• Experience in operating room technical support or surgical services.
• Familiarity with minimally invasive procedures, such as laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.

Responsibilities

• Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before procedures.
• Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
• Troubleshoot and resolve routine and complex equipment issues using independent judgment.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners.
• Maintain accurate procedure documentation, equipment usage records, monthly performance metrics, and account updates.
• Keep current with training and Stryker equipment, disposable products, and new technologies, and educate clinical staff on product use.
• Follow safety, facility, and privacy standards, including patient confidentiality requirements.
• Provide flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts, and coverage for other accounts, which may require travel.
• Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preference.
• Confirm equipment functionality and image routing before procedures.
• Adjust camera, monitor, and device settings during procedures.
• Provide immediate troubleshooting for endoscopy and integration systems.
• Break down and stage Stryker equipment after procedures.
• Clean and disinfect towers and components, restock consumables, and perform basic maintenance.
• Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
• Reprocess and manage surgical instrumentation according to IFU, HSPA/AAMI standards, and hospital policy.
• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
• Perform in-line function testing, including leak, sharpness, insulation, or power checks.
• Wrap and containerize sets for sterilization according to IFU.
• Maintain and update Stryker-managed instrumentation lists with SPD leadership.
• Facilitate repairs, replacements, and instrument tracking according to hospital protocols.
• Communicate with SPD and OR leaders about equipment readiness and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED