Sales Representative - Jackson

Waste Pro•Jackson, MS

About The Position

The Waste Pro Sales Representative drives short- and long-term revenue growth through targeted prospecting, business development, communication, relationship building, and consultative selling within a defined division territory. The role develops partnerships with customers, commercial clients, franchisers, business leaders, government officials, and strategic partners to acquire new contracts and extend existing contracts for solid waste and recycling services. The representative works with the Sales Manager and internal partners, including Division Managers, to understand customers’ economic and buying influences, meet client expectations, and close deals. The position also supports prospecting for potential clients, including municipal opportunities. The role develops sales volume and profitability, contributes to strategic market and sales planning, prepares proposals and bid responses, manages customer relationships and contract renewals, and monitors sales activity and revenue forecasts. It also supports customer satisfaction and complaint resolution, conducts or initiates billing and contract audits with internal partners, and participates in community activities that promote Waste Pro. The position requires extensive travel within a defined sales area and involves an office setting and outside sales. A valid license and ability to drive a motor vehicle extensively in the territory are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Requirements

  • Associate, bachelor's, or equivalent education in business or marketing; relevant work experience may substitute for educational requirements.
  • One to two years of sales, marketing, or business development experience in the waste services industry, with significant emphasis on commercial sales.
  • At least one year of progressive sales experience.
  • Demonstrated ability to use consultative and solutions-based selling skills.
  • Applied skills in negotiation, bid responses, contract management, forecasting, and reporting.
  • Experience in sales generation, customer and client interaction, presentations, negotiation, account management, forecasting, pricing, and closing sales.
  • Strong written and oral communication, organization, interpersonal, listening, presentation, and problem-solving skills.
  • Professional demeanor and the ability to act with honesty and integrity.
  • Basic understanding of sales automation technology used to support the sales process.
  • Proficiency with software including MS Outlook, Word, PowerPoint, and Excel.
  • Experience developing strategies to increase sales volume, manage costs, and identify opportunities through different channels.
  • Knowledge of the waste industry, competitors, and external factors that influence client buying decisions.
  • Knowledge of problem-solving, market research, financial and profitability analysis, pricing, and client relationship management.
  • Ability to eliminate sales obstacles through creative and adaptive approaches.
  • Ability to travel extensively within a defined sales area.
  • Ability to work autonomously and as part of a cross-functional team in a dynamic environment.
  • Proper licensing and ability to drive a motor vehicle extensively within the defined sales territory.
  • Motor coordination and finger dexterity for tasks such as keyboarding, machine operation, and driving during most of the workday.

Responsibilities

  • Develop sales volume and profitability within the defined territory.
  • Partner with Regional and Corporate Sales Managers to develop short- and long-term market and sales plans.
  • Meet or exceed sales call activity goals for new business.
  • Match Waste Pro services and sales support to customer needs.
  • Build a customer base by contacting prospective customers by phone and through in-person visits.
  • Support customer satisfaction through direct communication and solicitation of feedback.
  • Acquire, retain, and renew contracts by building relationships with customers, appointed staff, and other decision-makers.
  • Research competitors and use industry and company knowledge to prepare proposals.
  • Develop bid and RFP packages with corporate sales, marketing, and regional management, ensuring they meet specifications, pro forma requirements, pricing expectations, and professional quality standards.
  • Coordinate with Waste Pro executives, managers, associates, and customers to identify opportunities and pursue leads.
  • Partner with Regional Sales Managers to close contracts through negotiation, competitive pricing, and adherence to sales strategy.
  • Work with finance and regional management to initiate periodic billing and contract audits to support appropriate pricing and invoicing.
  • Stay involved in complaint resolution and resolve issues in support of customers and in compliance with applicable regulations.
  • Participate in relevant community events and activities to promote Waste Pro.
  • Keep management informed about sales activities that may affect the division, region, or company.
  • Use available technology to track and report sales activity and accurately forecast monthly, quarterly, and annual revenue opportunities.
  • Coordinate with Corporate Sales, Marketing, and Regional Specialists on press coverage, collateral materials, advertising, and sponsorship recommendations.
  • Research and stay current on competitor services and pricing.
  • Use a standard format or sales automation tool to maintain sales activity status.
  • Attend and participate in assigned company-sponsored training.
  • Keep up to date on job-related technology.
  • Perform additional duties as assigned by the supervisor.
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