Sales Representative
About The Position
Sleep Number is hiring a Sales Representative to help customers find products that support their personalized sleep needs. This retail sales role contributes directly to the company’s purpose of improving lives through personalized sleep and offers an opportunity to grow a sales career with uncapped commission and bonus potential. Representatives deliver individualized customer experiences, explain products and promotions, build relationships with prospective customers, and help maintain an exceptional showroom and store experience. Team members participate in sales training and coaching.
Requirements
- Strong communication skills and the ability to adapt to diverse customer needs.
- Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
- Ability to work a flexible retail schedule, including evenings and weekends.
- 1–2 years of retail, customer service, or other customer-facing experience.
- High school diploma or equivalent.
Nice To Haves
- Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
- Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
- Ability to work independently with minimal supervision while collaborating effectively with a team.
- Energetic and proactive approach in a customer-focused environment.
- Collaborative attitude and openness to feedback and coaching.
- Tech-savvy and an early adopter.
Responsibilities
- Discover customers’ sleep needs and match them with appropriate Sleep Number products.
- Explain product benefits and current promotions clearly while delivering personalized customer experiences.
- Drive customer satisfaction and exceed sales goals.
- Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
- Work with the team to maintain a polished showroom and exceptional store experience.
- Participate in sales practice training and coaching.
Benefits
- Health, dental, and vision benefits.
- 401(k).
- Flexible paid time off.
- Volunteer opportunities.
- Comprehensive training and career development programs.
- Supportive, inclusive culture.
- Access to Sleep Number's bed benefit.
- Medical and pharmacy coverage.
- Life and disability insurance.
- Paid time off and additional wellbeing resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
