Sales Representative

Sleep Number • Maryville, TN

13d • Onsite

About The Position

Sleep Number is seeking a Sales Representative to help improve lives by personalizing sleep. This customer-facing retail role helps customers identify their sleep needs and find suitable Sleep Number products while delivering a personalized showroom experience. The role offers an opportunity to grow a retail sales career, with a $16-per-hour base rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Sales Representatives explain product benefits and current promotions, build relationships with prospective customers through outbound calls, and work with teammates to maintain a polished showroom. Team members participate in sales practice training and coaching. Sleep Number describes its culture as supportive and inclusive, with a focus on purpose, innovation, customer experience, wellbeing, and career development.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative approach and willingness to welcome feedback and coaching.
• Tech-savvy early adopter.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions to customers.
• Deliver personalized customer experiences to drive satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching to sharpen sales skills.

Benefits

• Health, dental, and vision benefits.
• 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number's bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.
• Uncapped commission and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED