Sales Representative

Sleep Number • South Burlington, VT

4d

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that meet their individual sleep needs. The role delivers personalized customer experiences, explains product benefits and promotions, and contributes to customer satisfaction and sales goals. Representatives also build relationships with prospective customers through outbound calls, help maintain a polished showroom, and participate in sales training and coaching. The position offers a guaranteed hourly base, uncapped commission and bonus potential, and opportunities for training and career development.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative attitude, openness to feedback and coaching, and comfort adopting new technology.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly while delivering personalized customer experiences.
• Drive customer satisfaction and exceed individual and team sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number's bed benefit.
• Medical, pharmacy, dental, life, and disability insurance for eligible team members.
• Paid time off and additional resources supporting wellbeing.
• Guaranteed base pay of $16 per hour, with uncapped commission and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED