Sales Representative

Sleep Number • Pembroke Pines, FL

17d • Onsite

About The Position

Sleep Number is seeking a Sales Representative to help customers find personalized sleep solutions and contribute to the company’s purpose of improving lives through personalized sleep. The role involves understanding customers’ sleep needs, explaining product benefits and promotions, and delivering individualized experiences that support customer satisfaction and sales goals. Representatives also develop prospective customer relationships through outbound calls, help maintain the showroom, and participate in sales training and coaching.

The position offers a $16-per-hour base rate with uncapped commission and bonus potential under a non-draw commission structure. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. Sleep Number also describes its culture as supportive and inclusive, with training, career development, and a focus on team-member wellbeing.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative attitude, openness to feedback and coaching, and comfort adopting new technology.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions to customers.
• Deliver personalized customer experiences to drive satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, and vision benefits.
• 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, paid time off, and additional wellbeing resources.
• Uncapped commission and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED